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- Continence Assessment
A continence assessment is a pivotal step toward understanding and managing bladder and bowel health. Conducted by a Continence Health Specialist, this assessment analyses an individual's bladder and bowel patterns and crafts a comprehensive management plan tailored to your unique needs.
- Group Session
2-10 participants
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- Shipping and Returns Policy | QueSoft Products | Continence Aids
Shipping and Returns Policy 1. GENERAL All orders are processed within 2 to 4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 2. DOMESTIC SHIPPING RATES AND ESTIMATES For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. For simple flat rate shipping: We offer $15 flat rate shipping to all regions of Australia. Deliveries are made from 9:00am – 5:00pm on weekdays. 3. INTERNATIONAL SHIPPING We can offer international shipping by personalised quote. Please contact our sales team at info@mcquelhealthcare.com.au to arrange a shipping quote for all international orders. If you’re using calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. Your order may be subject to import duties and taxes (including GST), which are incurred once a shipment reaches your destination country. McQuel Healthcare Pty Ltd is not responsible for these charges if they are applied and are your responsibility as the customer. 4. HOW DO I CHECK THE STATUS OF MY ORDER? When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. If you haven’t received your order within 7 business days of receiving your shipping confirmation email, please contact us at info@mcquelhealthcare.com.au with your name and order number, and we will look into it for you. 5. REFUNDS, RETURNS, AND EXCHANGES We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. In the event that your order arrives damaged in any way, please email us as soon as possible at info@mcquelhealthcare.com.au with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase. To start a return, you can contact us at info@mcquelhealthcare.com.au . Please note that returns will need to be sent to the following address: Postal address: 307 Peachey Road, Munno Para SA 5115 If your return is approved, the cost of the return will be at your expense, unless in the case where a faulty or damage product has been sent to you. Items sent back to us without first requesting a return will not be accepted. Please note that if your country of residence is not Australia, shipping your goods may take longer than expected. You can always contact us for any return questions at info@mcquelhealthcare.com.au 6. DAMAGES AND ISSUES Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right. Unfortunately, we cannot accept returns on sale items or gift cards. 7. EXCHANGES The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. 8. REFUNDS We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 10 business days have passed since we’ve approved your return, please contact us at info@mcquelhealthcare.com.au 9. DELIVERY ADDRESS Please address all returns to the following address: Attention: Shelter Matemayi Level 2, 307 Peachey Road, Munno Para, 5115 South Australia.
- Our Commitment | QueSoft Continence Products | Continence Aids
Our Commitment Incontinence affects more than 5 million Australians, both men and women of various ages and socioeconomic backgrounds. Therefore, helping people preserve their independence by providing effective continence aids and knowledge on continence products makes a huge difference! We partner with individuals to improve lives, and we believe the best way to achieve this is to centre our services to what matters to them, supporting and encouraging their own goals and choices. We do this by being guided by our values of empowerment, comfort, quality and value. We support you by not only providing you with products, but by sharing expertise, which is something much more valuable. We know that having the product is not merely enough; you need to know how to utilise it and ensure that it is providing you with all the benefits you need to live a healthy, comfortable and confident life! Nurses Carers & Support Workers Individuals Care Coordinators Organisations Here to support Everyone The Thinner, Unisex Continence Products Our products are designed with incredible ing enuity and have exceptional absorbency with varying levels of capacity to cater for all types of incontinence, which surpasses adult continence products currently on the market. Apart from our high quality, durable and customer-orientated products, our core values of ensuring premium product quality and our ethos of prioritising our customers to provide the best service, are what sets us apart from the rest! クイックビュー レギュラーミディアム大人パンツ 価格 AU$28.95 クイックビュー QueSoft Regular Large Adult Pants 価格 AU$29.95 クイックビュー QueSoft Regular XLarge Adult Pants 価格 AU$30.95 クイックビュー QueSoft Super Medium Adult Pants 価格 AU$33.95 クイックビュー QueSoft Super Large Adult Pants 価格 AU$34.95 クイックビュー QueSoft Super XLarge Adult Pants 価格 AU$35.95 クイックビュー QueSoft Free Samples 価格 AU$0.00 Having the right knowledge and skills about continence products improves social and emotional well-being. Let us fight the stigma associated with incontinence. We are a community; let us be open to discussing it. control confidence Take back and Speak to us today
- Our Story | QueSoft Continence Products | Continence Aids
Our Story Incontinence impacts men and women of all ages, but it shouldn't change their quality of life and ability to do the things they love most! It is for this exact reason that QueSoft was founded. QueSoft is a sub-brand of McQuel Healthcare, a 100% Australian-owned and operated family business that specialises in the creation and distribution of quality healthcare products. All products are designed in Australia. McQuel Healthcare began operations in 2022, initially with Continence Product design, import and supply. Incidentally, through discussion around continence products, it quickly became evident that there was a lack of knowledge about types of continence products, effective use of continence products, product specifications, health benefits, product performance and sustainability, as well as supporting the social and emotional well-being of clients. McQuel Healthcare puts customers' needs first. Their comfort and confidence are of the most important to us, which is why we spent years researching and developing the product range to ensure superior quality. Today, we are committed to helping customers across Australia live their best lives. McQuel Healthcare provides incontinence solutions, and protective wear and hygiene products to hospitals, aged care, NDIS participants, communities, families, and individuals. We've got your back At McQuel Healthcare, we believe in educating product users about the benefits and proper use of each QueSoft product. Gone are the days when users were not able to talk about Incontinence and being able to find proper products. View our learning centre Why do so many people choose QueSoft products over our competitors Thin & Discreet All products are light and discreet, feeling like normal underwear. You're family Highly Absorbent Effective acquisition distribution layer for fast absorbency. Quality Assured Top Dry Technology Drawing away moisture from the skin, keeping the skin dry and maintain skin integrity. We Care Australian Owned Australian owned, Australian designed, Australian LOVED! Superior Value We treat you like family, and care like you are one of our own. All products go through rigorous R&D to ensure the highest quality. We care about you, your comfort and your quality of life! Value beyond a dollar figure, while being price competitive. Shop our products Shop