Telehealth Continence Assessments: Care That Reaches Every Corner

Access to personalised continence care should never depend on your postcode. That’s why McQuel Healthcare Continence Solutions offers Telehealth continence assessments, allowing NDIS participants across Australia to receive expert guidance and product recommendations—wherever they live.

From rural communities to metro areas, this service ensures that every individual gets the support they deserve through a flexible, professional, and fully NDIS-compatible approach.

🌏 Why Telehealth Matters in Continence Care

Incontinence affects 1 in 4 Australians, yet many people—especially those living in regional or remote areas—face barriers when seeking specialised continence support. Whether due to distance, mobility limitations, or lack of local providers, these barriers can delay crucial care.

Telehealth continence assessments break down these walls, offering:

• Convenience – Access care from the comfort of home

• Timeliness – No need to wait for a local provider

• Consistency – Work with the same Continence Nurse throughout your journey

• Comprehensive support – Receive everything from assessments to product advice and reports

👩‍⚕️ What to Expect in a Telehealth Continence Assessment

McQuel Healthcare’s Telehealth service is delivered by a Continence Nurse, using secure video or phone consultations via Google Meet, Zoom or Microsoft Teams. We tailor every session to your individual needs, ensuring your goals and lifestyle remain at the centre of the process.

Your session may include:

✅ Review of medical and toileting history

✅ Discussion of daily routines, challenges, and mobility

✅ Functional continence assessment

✅ Education on bladder/bowel health

✅ Development of a personalised continence management plan

✅ Product recommendations (including samples if suitable)

✅ Written report and clinical justification for NDIS funding

📝 What Happens After the Assessment?

You’ll receive a detailed clinical report, including:

• Continence diagnosis and contributing factors

• Management strategies

• Recommended product types and quantities

• Supplier information

• Tips for improving comfort and reducing incidents

• An itemised quote for use in NDIS planning and review

This report can be submitted as part of your NDIS plan review or used to update your current supports.

💙 Real Impact, Real Dignity

Through McQuel Healthcare’s Telehealth continence services, countless NDIS participants have experienced:

• Fewer toileting incidents

• Improved independence

• Reduced product waste

• Healthier skin

• Greater comfort in community and work settings

• Confidence in choosing products that work for them

As one support coordinator shared:

“Before the assessment, my participant was using 8 pads a day with constant leakage. After McQuel’s help, he switched to QueSoft pull-ops and now only needs 3 per day—with no leaks. Game-changer.”

📅 Book a Telehealth Assessment

Ready to connect your participant with expert continence support—without the travel? Visit 👉 www.mcquelhealthcare.com.au/referral-form for our quick and easy online referral form.

Let’s make sure no matter where someone lives, they can access the care they deserve.