What Does a Continence Assessment Include? (Step-by-Step Process)
- Connect Nation
- 2 days ago
- 3 min read

Introduction: Know What to Expect
You've booked your continence assessment. Now you're wondering: what actually happens? Will it be uncomfortable? What questions will they ask?
Understanding the process beforehand helps you feel prepared and confident.
This article—part of our Continence Care in Australia: The Complete Guide—walks you through each step of a typical continence assessment.
Step 1: Initial Consultation (10-15 minutes)
Your continence nurse will:
Welcome you and explain the process
Discuss your main concerns and goals
Review your medical history and current medications
Ask about previous treatments or assessments
This is a conversation—not an interrogation. Your nurse is there to listen and understand your unique situation.
Step 2: Symptom Discussion (15-20 minutes)
You'll discuss:
When leaks occur—during coughing? Sudden urges? At night?
Frequency—How often do you experience symptoms?
Triggers—What makes it better or worse?
Impact—How does it affect your daily life, work, or social activities?
Current management—What products or strategies are you using?
Tip: Be honest and specific. The more your nurse knows, the better they can help.
Step 3: Bladder & Bowel Diary Review (5-10 minutes)
If you've completed a diary tracking:
Fluid intake
Bathroom visits
Leak episodes
Urges and frequency
Your nurse will review patterns and identify potential triggers or areas for improvement.
Don't have a diary? Your nurse can provide one for you to complete after the assessment.
Step 4: Physical Assessment (Optional, 5-10 minutes)
Only if appropriate and with your consent, your nurse may:
Conduct a gentle pelvic floor assessment
Check for physical factors affecting continence
Assess mobility or environmental barriers
Many assessments are conversation-based only—physical examination isn't always necessary.
Step 5: Management Plan Development (10-15 minutes)
Based on your assessment, your nurse will create a personalised plan that may include:
Lifestyle modifications: Fluid management, dietary changes, bladder training
Exercises: Pelvic floor strengthening techniques
Product recommendations: Appropriate pads, pants, or bed protection
Referrals: To specialists, physiotherapists, or medical professionals if needed
Follow-up schedule: Regular check-ins to adjust your plan
You'll leave with clear, actionable steps—not just a product recommendation.
Step 6: Product Selection & Education (10 minutes)
If products are needed, your nurse will:
Recommend the right absorbency level
Explain proper fitting and usage
Discuss product options within your budget or funding
Provide samples when available
This isn't about selling products—it's about finding what works best for your body and lifestyle.
Total Time: 45-60 Minutes
Most assessments take under an hour, though complex cases may need more time.
Assessment Formats Available
Face-to-face: Clinic-based assessment with hands-on guidance
Telehealth: Video consultation from home
Phone: Audio consultation for convenience
All formats provide the same thorough assessment and personalised plan.
📅 Book your assessment: McQuel Healthcare offers all three options Australia-wide.
How This Fits Into the Bigger Picture
Now you know the assessment process. Next, you'll need to choose the right products. Learn how in our next article: How to Choose the Right Continence Products for Your Needs.
For complete information, see our Continence Care in Australia: The Complete Guide (2025 Edition).
FAQs
What should I bring to my continence assessment?
Your medication list, any bladder/bowel diary, and questions you want to ask.
Can a family member attend?
Yes—many people bring a carer or family member for support.
Will I receive products immediately?
Sometimes samples are provided, but full orders typically come after your assessment.
Is the assessment confidential?
Absolutely—all information is kept private and secure.
What if I need to cancel?
Contact your provider as soon as possible to reschedule.
Conclusion: A Clear Path Forward
A continence assessment is thorough but comfortable—designed to understand your needs and create real solutions. You'll leave with a personalised plan and the confidence to manage your continence effectively.
📅 Ready to get assessed? Book with McQuel Healthcare today.
